Welcome to SpikeRoas! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you use our website and Shopify apps. By using our services, you agree to the practices outlined here.
1. Information We Collect
Personal Information:
- When you use our Shopify apps or website, we may collect personal information such as your name, email address, phone number, and billing details.
Usage Data:
- We collect information about how you use our website and Shopify apps, including pages visited, time spent, and other interactions to improve our services.
Device Information:
- We may collect data about the device you use, including browser type, operating system, and IP address, for troubleshooting and analytics purposes.
2. How We Use Your Information
- Provide and Improve Services: We use your information to deliver, maintain, and enhance our website and Shopify apps.
- Communication: We may use your contact details to send updates, promotional materials, or important service information.
- Support: Your data helps us respond to customer inquiries and support requests more efficiently.
- Compliance: We may use your information to comply with legal requirements or enforce our terms of service.
3. Sharing Your Information
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., analytics, payment processing).
- Legal Requirements: We may disclose your information if required by law or in response to a legal request to protect our rights or ensure user safety.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and improve user experience. You can choose to disable cookies in your browser settings, although this may limit certain features of our site.
5. Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request corrections to any incorrect information.
- Deletion: You may request the deletion of your personal data, subject to our legal obligations.
6. Data Security
We take reasonable precautions to protect your data. However, please note that no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of significant changes through our website or email.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
SpikeRoas